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Deposits and prescribed information
Record where the deposit is protected and when you served the prescribed information.
What the law asks
If you take a deposit for an assured tenancy in England, you must protect it in a government-approved scheme and give the tenant the prescribed information within 30 days of receiving it. Most deposits can’t be more than five weeks’ rent.
In Keymews
Open the tenancy and go to the Deposit tab. Record the scheme, the date it was protected and the date you served the prescribed information. Until both are recorded, the tenancy check stays overdue in Compliance and on your dashboard.
At the end of the tenancy, a check-out inspection can produce a deposit evidence pack for any deductions.